Frequently Asked Questions

Yes. World Vision accounts for every dollar. Audits are conducted regularly by external firms to verify the accuracy of World Vision’s financial reporting. To see how donations are used, navigate to the financial accountability page where you can also download our latest annual report.

No. Community development projects are designed to be sustainable with locally available resources, technology, materials and leadership. Families and individuals share in project leadership, responsibilities and activities from the start and are well equipped and motivated to continue in these roles when World Vision ends its direct involvement in a community.

We are inspired by Christian values and seek for our work to be our testimony to the example of Jesus Christ. First, it means that we want to follow the example of Jesus in caring for the poor and the hungry, and in challenging the rich. Jesus healed the blind, the lame and leper, all outcasts in his day, and called the rich man to give up his wealth and follow him. Second, it means that we seek to uphold Christian standards of integrity and propriety in the way in which we handle our resources and our staff.

World Vision is a Christian relief, development and advocacy agency, not an evangelistic agency. We do not demand that people hear any religious message or convert to Christianity before, during or after receiving assistance. Our primary concern is to help the world’s poorest achieve a better standard of living, by working with them to transform their circumstances. Our focus is to respond to human need, and our compassion and professionalism reflect our faith. In the context of their work, World Vision staff may share their Christian faith with people, but only with those who welcome dialogue on faith. Whenever appropriate, we work in partnership with local churches and other faith-based groups in an effort to work inclusively and collaboratively within existing community structures.

The primary focus of our work is addressing the immediate and long-term development needs of communities, particularly the most vulnerable. We respond to these needs regardless of the religion or beliefs of a community or of individual community members.

Child Sponsorship works very simply! Your monthly recurring donation will provide your sponsored child, his/her family and community with basic needs, love and care through your sponsorship support. In turn, you will receive annual progress updates and can even correspond with your child.

A child’s life is transformed through your sponsorship!

• The sponsorship money you send is pooled with that of others who sponsor children in the same community that your child is in.
• Collectively, your support enables World Vision to provide benefits such as education, healthcare, nutritious food and clean water for the children through an Area Development Programme (ADP). Parents of these children will also receive useful skills training and income-generating opportunities to help them attain self-sustainability in the long term.
• An ADP is World Vision’s signature approach to fighting poverty and transforming lives. Through ADPs, World Vision identifies where we work and who we work with, and then carry out development activities specific to an ADP’s needs.

To sponsor a child today, click here.

You can provide hope and help to children in the following countries supported by World Vision Singapore:

• Asia: Bangladesh, Cambodia, Mongolia, Myanmar, Nepal, Philippines, Vietnam, Indonesia, Sri Lanka
• Africa: Kenya, Malawi, Zambia,
•  

Click here for more details on our area development programmes in each country.

All the communities that World Vision serves are in need of a helping hand to lift itself out of poverty.

We work with community representatives to identify areas that have the greatest need.

Afterwards, the decision to commence a sponsorship programme is made with the communities. An assessment is carried out by local World Vision staff alongside community representatives, local authorities and other non-government organisations in the area.

Before we commence a sponsorship programme, the following things must be in place:

1. Community understanding and commitment to the programme
2. A basic level of security and stability in the community
3. Access to remote parts of the community and basic communications so that we can regularly visit and monitor children’s well-being

In planning, implementing and evaluating our work, World Vision staff consider the basic needs of the child and the dynamics of the particular child’s community.
Does the child have a healthy diet? Is he or she attending school? Does the child have access to adequate healthcare, clean water, housing and clothing? Do his/her parents have an opportunity to improve the family’s condition by growing more food or starting a small business?

All projects are regularly measured against such goals and objectives. Audits are conducted regularly by field staff and occasionally by external consultants to ensure that the project is on track and is meeting the specific goals established by community leaders and World Vision.

As a child sponsor, you will receive annual progress updates on your child and the family’s well-being, and a report on how the development activities you are supporting are helping the entire community.

The monthly contribution for all new child sponsorships is at $50 per month. 

Sponsored children and their families can decide to move out of the sponsorship area for a range of different reasons. Generally, this decision is made to positively benefit the child’s family, and is made with a great deal of care and consideration.

If a sponsored child leaves the community, we will inform their sponsor, but we cannot stop a child from moving.

We ask sponsors to consider sponsoring another child in the same community to continue the good work your sponsorship has already done.

When a sponsorship programme ends, it’s because the community has reached a point where they can continue the development work we began together on their own. In most cases, committees made up of local people are set up to monitor progress and oversee ongoing development work.

The ultimate goal of child sponsorship is self-sufficiency. When this has been achieved, World Vision moves on to help another community in need.

Through our sponsorship programmes, children and adults gain knowledge and skills which stay with them long after World Vision has gone, and for generations to come.

Ideally, Child Sponsorship is a long-term commitment lasting for the duration of our work in a particular community, which typically lasts for 10-15 years.

But how long child sponsorship lasts will be different for each sponsor. Some sponsors join us at the beginning of our work in their sponsored child’s community and others join us towards the end.

Sponsorship can end for a number of reasons. These include:

1. Our work in a community is completed.
2. Your sponsored child finished school or began to earn an income.
3. Your sponsored child’s family moved away from the community in which World Vision is working.

Whatever the reason, we’ll notify you when your sponsorship comes to an end. At that time, we can discuss how you can continue your sponsorship with another child.

Yes. World Vision assigns only one sponsor per sponsored child.

However, you can also sponsor a child as a group of friends or family. Simply appoint a contact person to write to the child, to make the monthly sponsorship gift, and to whom we can correspond and communicate with. 

We work with community representatives to identify the areas of greatest need. The community then chooses children from those needy areas for sponsorship. This list of needy children is verified by our staff and the children become representatives for the Child Sponsorship programme.

World Vision workers fully explain the concept of Child Sponsorship and inform families that all members of the community get to share in the benefit.

Participation in all World Vision programmes is voluntary, and sponsored children and their families choose to be a part of the programme. We always respect the rights of families to make decisions about this.

When a community is stable and productive, it can provide for its children’s long-term well-being; the most effective way to improve children’s well-being is to strengthen their community’s ability to provide for it.

The well-being of a child is dependent on their families and community. In order to thrive, children need to grow up in an environment that can provide the essentials for today, together with hope and opportunity for the future.

Through the years, many communities have leapt from brokenness to hope with the help of World Vision's Child Sponsorship programme. The goal is for the community to achieve self-sustainability. World Vision plans and works alongside local community members to find solutions that will change the future for their children, and their children’s children.

One of the best things about child sponsorship is that it is a way in which people with average income can be involved in development work. Therefore, the monthly sponsorship rate is decided based on the country’s level of income and cost of living. In countries where the sponsorship rate is set at a lower level, it means support from more sponsors would be needed so that the funds required to achieve the development goals in the community can be raised.

We encourage sponsors to view sponsorship as a long-term partnership, but we understand that people’s circumstances change over time and sometimes, unexpectedly.

If you are unable to continue your sponsorship, please help us by encouraging a friend or family member to continue the sponsorship commitment.

If you need to cancel your sponsorship, you can contact us through phone at 6922 0144 or email @email to get the process started

For over 40 years, World Vision Singapore has been contributing towards uplifting communities in our area programmes over a 10 to 15 year period through holistic community-focused interventions that provide access to water, nutrition, education, child protection and sustainable livelihoods.

The cost increases in recent years have posed challenges, which are significantly compounded by a combination of climate change and conflict. The impact of climate change has led to an increase in the frequency and severity of natural disasters such as floods, typhoons, wildfires, and droughts. These disasters result in destruction that require costly rebuilding efforts to infrastructure that is climate-resilient. The materials and techniques needed further add to rising costs. The occurrence of protracted conflict has also disrupted global supply chains, making it difficult to transport goods and resources to remote communities, causing delays and shortages.

Together, these factors have created a perfect storm of rising costs. The increase in the monthly contribution amount from $45 to $50 a month from 12 March 2025 for new child sponsorships will allow us to meet our targeted goals for transformational impact within the planned timeframe in the area programme. This adjustment ensures that we can continue our work without delays, allowing us to deliver lasting, positive change to the communities we serve. Your generosity is a crucial part of the change we are creating in the lives of children.

If you are an existing child sponsor, we will not apply changes to the monthly contribution for your existing child sponsorships without your consent, as we fully understand that each child sponsor has their own financial plans and considerations, and we do not wish to cause any unexpected disruption. However, we would like to appeal to you to opt in to the higher contribution level if you are able to do so. Click here to learn more on how you can indicate your willingness to support a higher monthly contribution for your existing child sponsorships. 

If you are able and willing to update your contribution to $50, the increase will take effect on the next contribution date. (depending on your contribution cycle, yearly, half-yearly or monthly etc.) For example, if a sponsor submits the opt in request on 15th April, and the monthly contribution is on the 5th of every month, the increase will take effect on 5th May. If you are not able to do so, your contribution will stay at $45 and there is no need to do anything. Please know we remain very grateful for your willingness to give.

To opt in for the monthly/half-yearly/yearly contribution adjustment, please indicate your willingness to help here.

For donations made via credit card: the adjustment will take effect on the next contribution date upon receiving your agreement to opt in.

Should you be making your monthly contribution via standing instruction with the bank and GIRO, kindly follow the instructions below to update your contribution amount.

Steps to update your bank standing instruction:
a. Remove your existing standing instruction
b. Set up a new standing instruction:
Our bank account details are as follows:
Bank Name: DBS
Bank Code: 7171
Branch Code: 001
Bank Account Number: 001-030600-6 (Current Account)
Account Name: World Vision International
c. Enter the amount: 50 (Monthly start date, leave end date BLANK as you can cancel at any time)
d. Enter Reference/Comment: Your Partner ID (preferred) or Mobile Number
Please inform us via email to sponsorship_support@worldvision.org.sg of the start date after setup of your new standing instruction is successful so that we could update this change in our system.

Steps to update your GIRO deduction amount:

Kindly download and print the NOTIFICATION OF INCREASE IN GIRO AMOUNT form on a fresh piece of paper. Please do not use correction tape/liquid paper for any amendments. If an amendment is required, kindly strike off and countersign beside it.

Should you require a GIRO form with a business reply envelope to be mailed to you, kindly send us an email request so as to confirm your mailing address.

Once the form is filled up, please post the ORIGINAL form to our World Vision Singapore office at 6 Woodlands Square #03-01, Tower 2 Singapore 737737

Chosen® is a new invitation to child sponsorship where a child chooses his/her sponsor. You (the sponsor) can select a photo from your photo library and submit it online on our Chosen® webpage.

Your photo and name will then be sent to an Area Development Programme (ADP) where World Vision works and a child from that ADP will make their choice. Once the choice is made, you will receive a photo of the child and a personal letter from the child sharing why you were chosen.

Finally, as with all our sponsorship relationships, your sponsored child and you can build a friendship through care gifts, letters and visits to the ADP through World Vision-organised trips. 

Chosen® is not a "different" child sponsorship product or model - it is a new invitation to sponsorship. The only thing changing is the way sponsor-and-child relationship begins.

In the traditional sponsorship invitation, sponsors are asked to choose a child to sponsor. In the new Chosen® invitation, sponsors send their photo to an Area Development Programme where children choose them to be their sponsors. It is a new invitation that is powerful as it flips the choosing dynamic on its head and gives children more ownership in the choice of who their sponsor will be. However, World Vision's effective community-empowering sponsorship development model remains unchanged. 

Chosen® invites you to put the power of choice ​​​​​​in the hands of the child, flipping the traditional selection dynamics. It sets the tone from the start and is a tangible manifestation that children can (and should) have choices in life. It emphasises that they have the power to choose what their life can become. Additionally, it gives children a greater contribution in the process as they have more ownership in the decision-making process.

It is a simple switch in thinking that recognises the dignity, value and honour of everyone involved - acknowledging that children living in extreme poverty have the power to change their own lives...and your lives too.

One critical component of child empowerment is giving children space to develop their own opinions and act on their thoughts and preferences. Through Chosen®, children have the opportunity to select their own sponsor, instead of being informed of who has selected them.

This is only one of the many things that World Vision is doing to empower children as part of our child-focused, community-empowering approach. ​​​​​

The monthly contribution for child sponsorship through Chosen® is $50.

Having a Disaster Response Fund ready to use, the global pre-positioning resource network ensures we can respond rapidly to any disaster, with pre-positioned supplies (seven warehouses strategically-located worldwide), preparedness plans and trained staff worldwide.

Community development programmes include training in disaster preparation and prevention (e.g. first aid, how to respond to a disaster, improving the construction of buildings, developing early warning systems, and mapping potential threats and vulnerable areas).

World Vision is a signatory to the Red Cross Code of Conduct – we commit to assisting people irrespective of ethnic, religious or political affiliations. Our emergency projects are in line with the Sphere Project’s Humanitarian Charter and Minimum Standards in Humanitarian Response, which outline internationally-recognised minimum standards for emergency response. As a member of the Humanitarian Accountability Partnership (HAP), we are also accountable to communities in our emergency response.

Children: In the context in which World Vision works, children are in greatest need of protection from further injury, disease or neglect, with assured attention to their basic needs, including psychosocial needs. While World Vision prioritises families in distribution and livelihood initiatives, our child-friendly spaces also provide children a safe place to play, begin emotional healing and re-establish a normal routine.

Relief supplies: In addition to shelter, food and water, assessment of other needs is pivotal to ensure that our response also facilitates long-term physical relief.

Education: Our field staff aims to improve vulnerable children’s well-being with both formal and informal education, which includes life-skills training, and more.

Psychosocial support: Conflicts and disasters cause significant psychological and social suffering. Therefore, we protect and improve people’s mental health and psychosocial well-being by reducing the effects of disasters through psychosocial services.

Health & nutrition: Another priority is to save lives, alleviate suffering and promote the return to normalcy by addressing the health and nutritional needs of the affected.

Shelter: Exposure to cold, rain or mosquitoes can be life-threatening, while the lack of privacy, loss of belongings, and inability to provide for affected children is extremely distressing for displaced communities. Tents or tarpaulins help to protect families while more permanent structures (that can withstand possible future disasters) are rebuilt.

Water & sanitation: Water and sanitation are critical, as victims are much more susceptible to illness (e.g. diarrhoea) and death from diseases which rise from the inadequacy of sanitation and clean water supplies. Using contaminated water for washing can also aggravate injuries and infections. Water purification and other solutions for will therefore limit diseases and save lives.

HIV/AIDS: It is vital that HIV/AIDS interventions are integrated into the structure of all disaster response programmes to ensure that HIV/AIDS victims are not made more vulnerable.

Protection: Humanitarian protection is about respect for the fundamental rights of people, for their safety, dignity and integrity as human beings.

Our quick response does not undermine our focus to help effect long-term solutions. We assist victims to transit from the relief phase to the recovery and rebuilding phase. The latter includes permanent housing, clean water, sustainable sources of food, access to education, and re-established livelihoods. Our global risk reduction strategy educates communities, down to family-level disaster preparedness, and instills community-based disaster risk management programmes.

At World Vision, we consider every donation a sacred trust. Therefore, as part of our stewardship, we optimise the funds, resources and distribute them to where they are needed most in the communities we are helping. We carefully monitor and review our programmes and costs periodically, making sure the funds are achieving the highest possible impact in the lives of the children and families. For financial accountability, we are audited by external and independent auditors, KPMG Singapore for the Singapore office. In addition, internal audit is also conducted on all national offices and projects where specific project evaluations are carried out, to verify improvements in the people’s lives.

1. PayNow

To complete your PayNow contribution, kindly click here.  

2.  Bill Payment Service  *This is only available to DBS and Standard Chartered Bank account holders

Login to your Internet or Mobile Banking. Select Bill Payment, select Add Billing Organisation, select World Vision International. 
Under reference/comments, enter your Partner ID (preferred) or Mobile Number.

3.  Visa / Mastercard / AMEX

Please use this link and follow the steps to make a donation. 

Offline Methods

4. Cheque

Kindly make your cheque payable to “World Vision International” and mail it to our office at 6 Woodlands Square, #03-01 Tower 2, Singapore 737737. At the back of the cheque, please indicate your Partner ID (if any), Mobile Number and the Purpose of this donation.

5. Cash

Kindly visit our office at 6 Woodlands Square, #03-01 Tower 2, Singapore 737737. during our office hours (Monday – Friday, 9 am – 5 pm).

No, all donations to World Vision Singapore are non-tax-deductible. World Vision is registered as a foreign charity with the Commissioner of Charities. The policy set by the Singapore Government requires that only gifts or donations to local charities with IPC* status are entitled to tax-deductions. (*Institution of Public Character)

This payment method is encouraged as it will not be disrupted by credit card expiry or cancellation.

1. Login to your Internet Banking.
2. Select Local Transfer, Set Up Standing Instruction / Recurring

3. Our bank account details are as follow:

   Bank Name: DBS

   Bank Code: 7171

   Branch Code: 001

   Bank Account Number: 001-030600-6 (Current Account)

   Account Name: World Vision International

4. Enter the amount: 50 (Monthly start date, leave end date BLANK as you can cancel at any time)
5. Enter Reference/Comment: Your Partner ID (preferred) or Mobile Number
6. Please inform us via email of the start date after setup is successful so we could update this change in our system.

For DBS bank account holders, refer to the link.  

For UOB bank account holders, refer to the link.  

For OCBC bank account holders, refer to the link. 

World Vision deploys a secured payment gateway on our website which automatically converts donors' credit card details into “unique token ID” for our internal records.

This enhances the security level for our donors as this means that your credit card information is only transmitted, processed and stored by the secured payment gateway which is compliant with the Payment Card Industry Data Security Standard (PCI DSS).

World Vision regularly reviews developments in security and encryption technologies and we will take reasonable steps to keep your information secure by having safe systems in place.

Recurring deductions are also automatically processed via the payment gateway based on the preferred donation frequency indicated when you make a recurring donation.

If you are not comfortable with recurring donations taking place automatically without advance notification, you can choose to give a one-time donation for 3, 6 or 12 months of the monthly pledge amount. We can then send you a reminder letter to make the next one-time donation.

For Visa / Mastercard / AMEX 
You may do so online via this link by referring to the following steps.

Please note that bank fees and charges may be applicable and vary among banks.

As the banks usually take 4 to 6 weeks to process your GIRO application, you may want to send us a cheque of $50 payable to "World Vision International" for your first month's contribution if you wish to start the sponsorship right away.

Please print the attached GIRO form on a fresh piece of paper and do not use correction tape/liquid paper for any amendments. If an amendment is required, kindly strike off and countersign beside it.

If you already have an existing GIRO arrangement with World Vision Singapore and would like to increase your giving, kindly print the attached NOTIFICATION OF INCREASE IN GIRO AMOUNT form on a fresh piece of paper. Please do not use correction tape/liquid paper for any amendments. If an amendment is required, kindly strike off and countersign beside it.

Please post the ORIGINAL form to us using our business reply envelope provided.

If you have made an error in contributing to World Vision Singapore, we will honour your request for a refund made within 30 days of your donation. All requests must be accompanied by proof of payment. To request for a refund, kindly email us at @email or call us at 6922 0147. 

Please refer to this link as a guide, and contact PayPal directly if you need further assistance.

A maximum 20% of the S$50 is allocated for communication, public education and administrative costs. The remainder of your contribution is then allocated according to the needs of the community where your sponsored child is from. Some of the aspects that determine the use of the sponsorship contribution are ready infrastructure, traditions and culture, natural resources, and a community’s development phase. Depending on the level of necessity and development chronology, funds will be channelled to develop each area at varying amounts and at different stages.

For children in conflict-affected areas of the Middle East, the sounds of armed violence have become a tragic regular reality. Schools that once provided hope and stability are now closed, with classrooms turned into makeshift shelters. Thousands of displaced families face uncertainty every day.

In Lebanon:  

• More than 4 million people need humanitarian assistance.
• Over 80% of Lebanon’s population lives in poverty, struggling to access basic needs.
• In some areas of Lebanon, half of children under age 2 experience severe food poverty.
• Over 300 schools have been damaged from conflict.

In West Bank:

• About 14,000 children are displaced.
• Many schools in the West Bank are open only three days a week.
• Health clinics are open just one day a week, with limited access to healthcare personnel and essential supplies.
• 3 million children are at risk as the crisis worsens. 
   

World Vision has been working in the Middle East for over 50 years. Our teams are on the ground, assessing needs and responding with life-saving support, reaching the most vulnerable children and their families.

Beyond emergency aid, we invest in clean water, sanitation and hygiene programs that prevent disease. We help families regain stability through family income support, empowering parents to earn an income and provide for their children. We run and support health clinics with vital equipment and medical supplies, ensuring children and families can access the care they urgently need. 

The funds you donate will support World Vision’s Middle East Emergency Appeal. This includes:

• delivering hot meals, food kits and cash assistance so families can eat;
• helping repair schools and supporting students' learning;
• strengthening mental health services
• building health and safety in communities by strengthening clinics and providing fire-fighting equipment; and
• enabling access to clean water, sanitation and hygiene needs. 

Your giving of $50 goes towards the purchase of four chickens, tools for rearing and feeding the chickens, delivery cost, as well as livestock and bookkeeping training for your sponsored child & family to raise and multiply the number of chickens.​

Yes, we welcome you to bless other children who are still waiting to be sponsored with a livelihood and nutrition pack. Your gift can be their first experience of being seen and loved too.   ​

No, there is no limit to the number of packs you can purchase. For purchase of more than 10 packs, kindly email us at enquiries@worldvision.org.sg or call us at 6922 0144​

To ensure as many children as possible are benefitting from the Livelihood & Nutrition pack, each sponsored child will only receive one pack. ​

You may consider giving additional packs to non-sponsored children. Our colleagues in the field will prioritise distributing these packs to children and families who need them the most.​

Thank you for your generosity! At the moment, the Livelihood & Nutrition Pack is only available for children in Sambour, Kuleaen, Antique and Bohol Area Development Programmes. If you would like to bless your sponsored child in another ADP, you may consider sending a Care Gift instead.

You will receive a Thank you e-letter from your sponsored child, along with a picture of what they received and how it is making a difference.

Thank you for your interest in joining our trips!

Opportunities to witness the work, progress and impact that our programmes have for our beneficiaries

To explain it briefly, trips are opportunities for our supporters to experience and witness the work, progress and impact of our programmes that are implemented by our field staff. It is also a chance to appreciate the differences our work has made to the communities (our beneficiaries) and understand how the impact could be sustained even beyond our programme period!

You will be visiting areas where you will interact with the poorest and most vulnerable people in the community. These communities that you visit are not usually open to public or tourists.

On top of that, you will also witness how the lives of children, and those in the community have been positively impacted by our programmes - through the means of our 5 pillars: Health & Nutrition, Education, Livelihood, Child Protection, Water Sanitation & Hygiene.

Opportunities for Sponsors to meet their sponsored children

Another highlight of the trips is for sponsors to finally meet up with their sponsored child! Sponsors will get to spend about half a day of quality time with their sponsored child; there will be translators attached to the sponsor, so do not worry about language barriers!

Immerse into the community through community visits

On top of that, you will be visiting some households and schools (subjected to the security policies of the locations), alongside key projects of the area. There will be opportunities for you to interact with the locals as well as the children of the community. Most times, where possible, we do arrange for hands-on activities for our sponsors to experience and immerse themselves into the cultural livelihood of the community.

No, there are no prerequisites. However, we do encourage you to consider sponsoring a child so that when you join us on the trip, you can fully experience the joy of meeting a child whom you are making a difference to.

The in-country cost covers all meals, transport and accommodation. It does not include air fare, personal expenses or additional expenses on gifts for the children and community you will be meeting.

The trip is 5 days because we take into consideration the travelling time needed to travel between places. These places are usually remote, inaccessible and sometimes far apart from each other.

On the trips, we will be sharing with you how your contributions have impacted the life of your sponsored child and their community. We will have opportunities for you to interact with your sponsored child as well as visits to several project areas supported by World Vision.

We will try our best to match you with another tripper of the same gender and similar age. However, there are times where odd numbers may occur and if we may be unable to match you with another tripper to share a room. In such instances, you may be asked to take a Single room (with small top-up fee).

We understand that some sponsors may like to extend their stay or arrive earlier for personal sight-seeing and travel opportunities. Others may also have preferred airlines. Hence we extend the flexibility of allowing sponsors to book your own air-tickets to accommodate these preferences. We will provide details on the meet-up time and location if you are arriving earlier. We will also inform you about the recommended flight - that is the flight that the Trip Leader, who is a World Vision staff, will be taking.

We encourage you to book flights that allow changes in view of unforeseen circumstances which may lead to us having to change the trip dates or cancel the trip entirely. Most of the time, such changes stem from security matters arising from the political instability of the country. While it does not happen frequently but it does and has happened for some of our trips before.

Under these circumstances, we do apologize that we will not be able to provide any compensation for flight cancellation penalties incurred due to the airline's policies. Hence, we strongly encourage that you purchase airfares that accommodates changes.

Cancellation Policy (World Vision Trips)

1a Notice of cancellation must be made in writing to World Vision Singapore

1b Upon cancellation you will be liable to pay a fee to cover the unrecoverable cost & expenses incurred by us in the terms of the schedule set out hereunder.

1c No refund will be made with respect to accommodation, meals, transport or any other services included in the in-country cost but not utilized, either in part or full, cancels or otherwise varied arrangements after the commencement of the trip.
 

Cancellation Fee based on no. of days prior to departure

30% of the trip cost for cancellation that is more than 30 days prior to departure

50% of the trip cost for cancellation that is 30 days and less to the day of departure

Should the sign-up not meet the minimum number of trippers of 10 pax, the trip will not be able to proceed and will be cancelled. Trippers will be refunded the trip cost (excluding flights) in full.

Should there be any force majeure event in the country we are visiting that prevents World Vision from going ahead with the trip, trippers will be refunded the trip cost (excluding flights) in full.